![]() ![]() Orders that do not comply with HP.com terms, conditions, and limitations may be cancelled. Items sold by HP.com are not for immediate resale. These terms apply only to products sold by HP.com reseller offers may vary. Correct prices and promotions are validated at the time your order is placed. Despite our best efforts, a small number of items may contain pricing, typography, or photography errors. Quantity limits may apply to orders, including orders for discounted and promotional items. Price protection, price matching or price guarantees do not apply to Intra-day, Daily Deals or limited-time promotions. Prices, specifications, availability and terms of offers may change without notice. ![]() We greatly value your business and appreciate your ongoing patience as we work to get your order to you. We will send updates by email as soon as they are available. ![]() You may check your order status via our Track My Order page ( Click Here to log in). Our website reflects current product availability but circumstances are dynamic. I look forward to hearing from you.We are working to meet the current extraordinary customer demand for our products. Please respond to this post with the result of your troubleshooting. Scroll down and click on HP contact options - click on Get phone number Scroll down to "Still need help? Complete the form to select your contact options" Enter Product number or select to auto detect What you can do, is use the following link to create yourself a case number, then call and it may help speed up the call process: Repair fees might apply for out-of-warranty printers. ![]() If you completed all the preceding steps and your product still has an issue, service the productĬontacting HP for service in all countries/regions except Asia Pacific.įirst, go to Check your product warranty to check your printer warranty status, and then go to Contact HP Support to find an authorized service dealer or to schedule a repair. This video shows how to gain access to the printhead on the HP Photosmart 6510. The second video shows how to remove it completely and do a more thorough cleaning. I would follow the same cleaning steps, suggested in this video. NOTE: HP Photosmart 5510 does not have a removable printhead like your HP Photosmart 6510. Video: HP 5510 won't print black and colors - printhead removal and cleaning. The first video shows how to do a manual printhead cleaning. I suggest you watch both videos before proceeding and use at you're own discretion. This printhead is not customer removable, however if the printer is out of warranty you could try the steps in these videos below. The cartridge is either dirty, defective or the printhead is clogged. HP Photosmart 6510 Printers - Printer Prints a Blank Page or Does Not Print Black or Color Ink? Please ensure you have followed this guide: It sounds like you have done a lot of the troubleshooting already. If you wish to say 'thanks' for my effort to help, click the 'thumbs up' to give me a Kudos. I would be happy to help you and please remember to return to this thread and mark 'Accept as Solution', if I have successfully helped you resolve the issue. I understand that you're experiencing print quality issue with your HP Photosmart 6510 printer.
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